PricingTransparent pricing. No procurement theater.
Every platform on your shortlist will make you sit through a 45-minute discovery call to see a number. Here's ours.
No NDA to see pricingNo SDR gatekeeping30-day pilot includedCancel anytime
Core
Intelligent triage, routing, and ticket classification.
billed annually
- Slack & Teams intake — native bots
- AI intent classification (94%+ accuracy)
- ITSM sync — Jira SM, ServiceNow
- Observe mode — see what would run
- Standard reporting dashboard
- 30-day pilot included
Professional
Full runbook execution with human-in-the-loop approval.
billed annually
- Everything in Core
- Human-in-the-loop approval on every action
- 12 standard runbooks — Identity, Access, Endpoint
- Okta, Entra ID & M365 actions live
- Immutable audit log — every action, every approver
- Slack & Teams approval cards with 1-click execute
- Priority email support
Enterprise
Zero-touch automation for complex multi-system environments.
volume-based — contact us
- Everything in Professional
- Autopilot mode for low-risk runbook classes
- Custom runbook builder with YAML editor
- ServiceNow, PagerDuty & Datadog deep integration
- Advanced RBAC & API scopes
- Single-tenant dedicated infrastructure
- Dedicated customer success manager
- Custom SLA & security review
All plans include a 30-day pilot in Observe mode. No credit card required to start. Cancel anytime.
ROI Calculator
Model your environment before you talk to us.
Based on the industry average of $25 per manually resolved L1 ticket. Adjust for your team size and ticket volume.
Net monthly savings
$138.3k saved annually · 8× ROI
The ROI Reality Check
The math is straightforward.
The average IT help desk ticket costs $25 to resolve manually. Automate 70% of your L1 queue and you aren't buying software — you're buying back your engineers' time.
FAQ
Common questions
30-Day Observe Mode PilotSee what would have been automated before you commit.
We instrument Observe mode in your environment and show you the exact tickets, resolution times, and engineer hours AscendCore would have reclaimed — ticket by ticket — before you flip to execution mode.
No credit card · No SDRs · 30-min technical walkthrough
